Returns & Exchanges
At Lusso, we stand behind the quality of our premium athletic gear and offer a 30-day window for returns or exchanges on all items in original condition. Whether the fit isn't right or you've changed your mind, we are committed to ensuring you have the best gear for your performance needs.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the unworn items with original tags still attached into the original shipping box or any secure mailing container.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided via email, then securely affix it to the outside of your package.
- 4.Drop Off and Track
Leave your package at any authorized carrier location; once our warehouse receives and inspects the gear, your refund will be processed within 5-7 business days.